I recently purchased a Mazda CX-5 from the Mazda dealer Willow Grove PA. Kelly Cunningham was absolutely fantastic!! Very personable & listen to exactly what I was looking for. My whole experience was easy & I got the car I wanted it at the price I wanted. I highly recommend this dealership if you’re looking for a Mazda and definitely ask for Kelly!!
Was able to easily schedule an appointment and had no problem to wait about an hour for my car's oil change.
Great staff and recommendations were good ones. Waiting room, however, is uncomfortable (loud people on cell phones, uncomfortable chairs, air temp quite cold). Quiet space would be most appreciated.
Despite what I've been reading on YELP, I must say the customer service (in the Service/Maintenance dept) has gotten waaaaaay better since I've purchased my CX5from Sussman Mazda. The 2 gentlemen that assisted me today should have some type of COMMENDATION (monetary/advancement) for their willingness TO DO A GOOD JOB. Too bad they weren't hired when I 1st came 2 Sussman, I think I would've sang better praises for Suss. Mazda.
We purchased our 2016 Miata here. We loved the dealership, they made the process very smooth and seamless. More than anything though we loved our sales person Kelly Cunningham! She made the experience memorable!!
Kelly is a fantastic salesperson. We have been very pleased with her level of service. Just a few days after taking delivery of the car a small piece of plastic covering the telephone from our bumper went missing. I called Kelly and within one day she had the piece ordered and said she would let me know as soon as it's in for paint and took care of the problem. She's a true asset to the dealership.